Shipping + FAQ

SHIPPING INFO:

In stock items generally ship out within 1-3 business days via USPS. Shipping times after this are listed below.

Domestic (USA) shipping: 1-3 business days with tracking on packages.

International Shipping: Varies by shipping class from 1-3 to 6-20 business days.

!!!Shipping times displayed in check out are the in transit time only and are not the total number of business days the item will take to arrive. Generally give 1-2 weeks for orders within the USA and 1-5 weeks for international.

⏰ PRE-ORDERS and MADE-TO-ORDERS🧵

Processing time on these is longer for production, please check the bottom of the product page for shipping estimations. 

I do my best to get them out as fast as possible but please be patient when ordering these since much of the handling time is in production and shipping from manufacturers! Feel free to contact me for updates on the process of your order :)

DAMAGED ITEMS:

I try my best to assure all orders are packed securely and protected from mailing damage but once in a while something may arrive with damage. If this happens please contact me and I will work with you to come to a fix based on your situation whether that be a replacement or full or partial refund.

If the damage was no-fault (caused by the post company) you may be asked to cover the shipping for the replacement item.

If the damage is a flaw that was overlooked (a missing/wrong item, printing streaks, missing enamel fill, etc) I will make it right and cover cost of both shipping and the replacement.

EXCHANGE:

Returns are not accepted unless the item has damage or a flaw (see damaged items above). Exchanges may be accepted on some items within reason but you will be asked to pay for shipping of the new item as well as return shipping. 

Exchanges on clothing and Made-to-Order clothing may be able to be done if the clothing item is in perfect condition and has not been worn but it is a lengthy process due to the on demand printing required in most cases so please take care to check your measurements on the chart provided on the item as it may be different than your normal size. If you are between sizes I recommend going up one size for comfort.

Refunds can not be provided for clothing items. Thank you for understanding.