Shipping + FAQ
I use eco-friendly shipping materials!
This does not mean there will be no plastic in your packaging, it is important to recycle the materials in the supply chain already instead of prioritizing "eco-looking" virgin materials.
I mainly use mailers made from 100% post-consumer recycled materials and are fully recyclable at your local grocery store's plastic bag recycling bin. Click here to find the nearest drop off bin near you.
Sometimes I test out or utilize other mailers for specific needs but I strive to always use eco-friendly option
Inner materials are also usually recycled or re-used plastics, paper or cardboard according the the needs of the goods inside. I never purchase bubble wrap, any bubble wrap in your package is getting a second life from a previous package :)
Reduced raw material usage, leads to less energy consumption and reductions in landfill waste. By reusing existing waste we are promoting a circular economy.
If you have any questions about my packaging feel free to reach out to me.
SHIPPING TIME-FRAME INFO:
In stock items generally ship out within 1-3 business days via USPS. Shipping times after this are listed below.
Domestic (USA) shipping: 1-3 business days with tracking on packages.
International Shipping: Varies by shipping class from 1-3 to 6-20 business days.
!!!Shipping times displayed in check out are the in transit time only and are not the total number of business days the item will take to arrive. Generally give 1-2 weeks for orders within the USA and 1-5 weeks for international.
⏰ PRE-ORDERS and MADE-TO-ORDERS🧵
Processing time on these is longer for production, please check the product page for shipping estimations.
I do my best to get them out as fast as possible but please be patient when ordering these since much of the handling time is in production and shipping from manufacturers! Feel free to contact me for updates on the process of your pre-order :)
I try my best to assure all orders are packed securely and protected from mailing damage but once in a while something may arrive with damage. If this happens please contact me and I will work with you to come to a fix based on your situation whether that be a replacement or full or partial refund.
If the damage was no-fault (caused by the post company) you may be asked to cover the shipping for the replacement item.
If the damage is a flaw that was overlooked (a missing/wrong item, printing streaks, missing enamel fill, etc) I will make it right and cover cost of both shipping and the replacement.
Returns are not accepted unless the item has damage or a flaw (see damaged items above). Exchanges may be accepted on some items within reason but you will be asked to pay for shipping of the new item as well as return shipping.
Exchanges on clothing and Made-to-Order clothing may be able to be done (but not guaranteed) if the clothing item is in perfect condition and has not been worn but it is a lengthy process due to the on demand printing required in most cases so please take care to check your measurements on the chart provided on the item as it may be different than your normal size. If you are between sizes I recommend going up one size for comfort.
Refunds can not be provided for clothing items. Thank you for understanding.